There is no doubt that digital transformation, understood as the implementation of advanced technology in the different areas and processes of companies to change the way they operate and provide their customers with greater added value, is here to stay and will mark the organizational future.
According to IBM, only 20% of information processing loads are in the cloud.
Along these lines, Patricio Espinosa, general manager of IBM Colombia, Venezuela and the Caribbean Region, considers that there is a general awareness about what happened this year and that the challenges posed by the pandemic represented an acceleration in terms of digital adoption.
“Today we have interesting data such as that 75 percent of the people who had never made a digital transaction before the health emergency, now express their desire to continue in that model, and a change in behavior is also evidenced in which Almost 60 percent of consumers have said that they are going to make their purchases by this end of the year virtually ”, affirms the manager.
This is forcing companies to enter this trend and, thus, six out of 10 companies have transformed during the pandemic and have accelerated the transition to new technologies and much more digitization, according to an IBM study. However, projections for next year and beyond indicate a greater acceleration, as it is estimated that only 20 percent of information processing loads are in the cloud.
“We have also talked a lot about the adoption of artificial intelligence (AI), with very interesting cases, but only 4 percent of organizations have AI solutions in place. That is why I believe that next year we are going to see an exponential increase in the acceptance of these technologies, and in particular we are already feeling it with several clients ”, Espinosa underlines.