Apps went down for about 40 minutes and came back around 3:10 pm (Brasília time). Facebook, owner of the two platforms, said the problem was due to “technical instability”.
Users around the world reported difficulties sending and receiving messages via WhatsApp and accessing Instagram on Friday afternoon (19). Facebook, which owns the two apps, remained on the air.
The apps were off the air for about 40 minutes and were back up and running around 3:10 pm (Brasília time).
Netizens commented on the fall from 2:30 pm and shared the hashtag #whatsappdown. The subject quickly became one of the most commented on the platform.
“Today, earlier, we had a technical instability that made it difficult for people to access some Facebook services. This issue is already resolved, ”said the Facebook spokesman, in a statement sent to G1.
The website DownDetector, which gathers complaints, registered a peak of problems on WhatsApp from 2:30 pm, with more than 20 thousand reports.
The service also showed more than 18,000 complaints about the functioning of Instagram.